Customer Service Representative

2 At Group; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Avalonvi is seeking a customer-focused Customer Service Representative to provide professional assistance while supporting customer satisfaction, retention, and sales opportunities. This role is ideal for individuals who enjoy understanding customer needs, solving problems, and recommending helpful products and services.

Join our team to welcome customers, answer questions, support sales, and build lasting relationships, while participating in ongoing training and development to advance in

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, confident, and customer-focused attitude.
• Strong problem-solving and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, sales, retail, hospitality, promotions, or account support is a plus but not required.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Answer questions and provide accurate information about products and services.
• Support sales opportunities through customer interactions and follow-ups.
• Build and maintain positive customer relationships.
• Follow up with prospective and existing customers when appropriate.
• Assist with promotional and customer acquisition activities.
• Maintain accurate customer records and interaction information.
• Collaborate with team members to achieve service and sales objectives.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused attitude

Problem-solving

Relationship-building

Organizational skills

Multitasking

Sales exposure

Education

High school diploma or equivalent

Job description

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Job Summary

We are seeking a customer-focused Customer Service Representative to provide professional assistance while supporting customer satisfaction, retention, and sales opportunities. This role is ideal for individuals who enjoy understanding customer needs, solving problems, and recommending helpful products and services.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Answer questions and provide accurate information about products and services.
• Support sales opportunities through customer interactions and follow-ups.
• Build and maintain positive customer relationships.
• Follow up with prospective and existing customers when appropriate.
• Assist with promotional and customer acquisition activities.
• Maintain accurate customer records and interaction information.
• Collaborate with team members to achieve service and sales objectives.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, confident, and customer-focused attitude.
• Strong problem-solving and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, sales, retail, hospitality, promotions, or account support is a plus but not required.