Customer Service Representative

Staffmark Group; Bastrop (LA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision

Life Insurance

Disability Insurance

401(k) Plan

Supportive Team Environment

Job summary

Staffmark Group in Bastrop, LA is hiring a Customer Service Representative to handle orders, answer questions, and maintain strong customer relationships. The position offers a daytime shift from 7:00 AM to 3:00 PM and a pay rate of $14.00–$17.00 per hour, with weekly pay and benefits.

You will communicate via phone and email, verify details, and coordinate with internal teams to ensure accurate order processing.

Qualifications

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.

Responsibilities

• Receive, enter, and verify customer orders for accuracy and completeness.
• Communicate with customers to clarify and perfect order details as needed.
• Provide exceptional customer support through phone, email, and other communication channels.
• Resolve questions and concerns quickly and professionally to maintain customer satisfaction.
• Coordinate with internal departments to ensure timely and accurate order fulfillment.
• Maintain accurate records of customer interactions, orders, and changes.

Skills

Verbal Communication

Written Communication

Customer Service

Data Entry

Organizational Skills

Education

High School Diploma or GED

Office Training

Tools

CRM Software

Order Processing Systems

Customer Databases

Job description

Now hiring for a Customer Service Representative

Location: Bastrop, LA

Pay Rate: $14.00 - $17.00 per hour

Shift: 7:00 AM - 3:00 PM

From "Hello" to "Happy Customer". Be the Difference!

Looking for Customer Service Representative jobs in Bastrop where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Job Duties

• Receive, enter, and verify customer orders for accuracy and completeness.
• Communicate with customers to clarify and perfect order details as needed.
• Provide exceptional customer support through phone, email, and other communication channels.
• Resolve questions and concerns quickly and professionally to maintain customer satisfaction.
• Coordinate with internal departments to ensure timely and accurate order fulfillment.
• Maintain accurate records of customer interactions, orders, and changes.

Education Requirements

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Experience Requirements

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Representative.

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"Always keeping in touch. Even when I had a couple jobs to pick from they kept looking for interviews. To try and find something that best suits me" Staffmark Associate

Turn your people skills into a paycheck. Start here.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.