Customer Service Representative

TME US, LLC; Atlanta (GA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training & language courses

Private medical care

Sports cards

Meal subsidies

Relief and loan fund

Vacation allowance & Xmas bonus

Job summary

TME US, LLC in Atlanta seeks a Customer Service Representative to help deliver excellent service, process orders and quotations, and support growing sales in the US electronics market. You will sell products, handle inquiries, build lasting client relationships, and collaborate with internal departments to resolve issues.

The role emphasizes customer orientation, strong communication, and organization, with benefits including training, medical care, and meal subsidies along with other perks.

Qualifications

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree a plus.
• 2–3 years of experience in an office, customer service, or administrative role preferred.
• Native English.
• Computer literacy and ability to carry out phone conversations.
• Customer-oriented with the highest level of customer service.
• Good organizational skills.
• Ability to build relations with customers.
• Strong interpersonal and communication skills.

Responsibilities

• Sell TME company’s products.
• Customer service.
• New customer acquisition and customer retention.
• Process, update or change customer purchase orders.
• Handle, organize and process customer quote requests.
• Respond to customer inquiries within a call center environment (email, phone, webchat).
• Prepare individual offers for clients.
• Evaluate customers' needs and build/maintain productive long-lasting relationships.
• Collaborate with internal departments to resolve all customers’ issues.
• Meet personal and team sales targets.
• Issuing sales documents in line with orders.
• Report and provide feedback to management.
• Maintain and expand client database within the assigned territory.
• Attend meetings, sales events and trainings to keep abreast of the latest developments.

Skills

Customer service

Communication

Organizational skills

Relationship building

Call center

Education

High School Diploma

Associate degree

Bachelor's degree

Job description

# Customer Service Representative* Atlanta### About TME**The job title does not determine the gender of the person who can hold it.****TME US, LLC** is part of the **TME GROUP.** It is a leading distributor of electronic components supporting customers globally. We are one of the fastest growing distributors in Europe serving broad selection of in-stock electronic, electromechanical, industrial automation components as well as workplace equipment. Our offer includes over million products of more than 1400 leading manufacturers.We are looking for a customer-focused **Customer Service Representative** to help us deliver excellent service, process orders and quotations, and support growing sales in the US electronics market.## Customer Service RepresentativeApply now### Our Requirements:**What We Are Looking For:*** education: High School Diploma or equivalent required; Associate’s or Bachelor’s degree a plus;* experience: 2–3 years of experience in an office, customer service, or administrative role preferred;* native English;* computer literacy ability to carry out phone conversations;* customer orientation strong ability to provide the highest level of customer service;* good organizational skills;* ability to build relations with customers;* good interpersonal and communication skills.### Your responsibilities:**What you’ll do:*** sell TME company’s products;* customer service;* new customer acquisition and customer retention;* process, update or change customer purchase orders;* handle, organize and process customer quote requests;* respond to Customer inquiries within a call center environment in accurate manner (e.g. email, phone, webchat);* preparing an individual offers for the clients;* evaluate customers needs and build / maintain productive long lasting relationships;* collaborate with internal departments to resolve all customers’ issues;* meet personal and team sales targets;* issuing sales documents in line with orders;* report and provide feedback to the company’s management;* maintain and expand client database within the assigned territory;* attend meetings, sales events and trainings to keep abreast of the latest developments.Whether you're an expert in your field or just taking your first steps into the professional world, we want the challenges you face every day to bring you great satisfaction and support your growth and that of TME. And we want to entrust you with precisely these tasks, tailoring them to you based on the information we find in your CV!### Join TME – a place that inspires and stimulates creativityApply now## By working with us, you will receive:### Training and language courses### Private medical care### Sports cards### Meal subsidies### Relief and loan fund### Vacation allowance and Christmas bonus.