Customer Service Representative

Direct Staffing Inc; Amarillo (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A staffing service provider is looking for a Customer Service Representative to assist healthcare subscribers with enrollment and health insurance questions. This role requires strong communication skills, empathy, and the ability to work flexible hours. You will take inbound calls and occasionally do research to respond effectively. The position offers a long-term contract with shifts starting as early as 7 a.m. and ending as late as 10 p.m.

Qualifications

• Ability to assist healthcare subscribers with questions.
• Intelligence and compassion required.
• Capability to research and provide information.

Responsibilities

• Assist health subscribers with yearly enrollment.
• Answer health insurance questions.
• Take inbound calls and return calls as necessary.

Skills

Communication skills

Empathy

Problem-solving

Job description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

Job Description

Customer Service Representative

Long term contract

As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established.

Kelly Services

1.806-391-1076

Additional Information

Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.

We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.