Customer Service Representative

Culligan; Albuquerque (NM); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Company-paid training

Employee discounts

Job summary

A leading water treatment company is seeking a Customer Service Representative in Albuquerque to manage customer accounts and address inquiries. Ideal candidates will have a high school diploma, strong interpersonal skills, and proficiency in Microsoft Office. Responsibilities include order processing, proactive sales support, and coordinating scheduling with team members. Join a friendly workplace and enjoy benefits such as health insurance and retirement options. Compensation ranges from $18.00 to $21.00 per hour.

Qualifications

• Experience in customer service preferred.
• Detail-oriented and organized.

Responsibilities

• Manage customer accounts and resolve issues.
• Provide sales support and develop customer relationships.
• Schedule service and delivery.
• Coordinate with service/operations team.
• Contact customers for scheduling additional services.

Skills

Customer relations

Problem solving

Project management

Communication skills

Time management

Microsoft Office proficiency

Education

High school diploma or GED

Job description

Future Opening: Customer Service Representative

Full Time • Abuquerque, NM (Crystal Springs)

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance
• Medical insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Company-paid training
• Employee discounts for Culligan in-home products
• Eligibility for annual recognition and training meetings/events

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation

Qualifications

• High school diploma or GED
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbalPrior customer service experience preferred

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Compensation: $18.00 - $21.00 per hour

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Why Should You Join Culligan?

Friendly Coworkers

World class training and development through Culligan University and bootcamps

"I started out with Culligan as a customer. What I realized as I was telling friends and family was how much I loved Culligan, and I decided I should come work for them."