Customer Support Representative

Culligan; Las Cruces (NM); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Medical insurance

401K retirement with company match

Vacation, paid time off

Company-paid training

Employee discounts for Culligan in‑hom

Employee discounts for Culligan in‑hom

Eligibility for annual recognition and

Job summary

Culligan Water is seeking a Customer Service Representative in Las Cruces to handle orders, resolve issues, and support customers with appointments and service plans.

The ideal candidate has strong communication, is detail oriented, and comfortable using Microsoft Office; full-time position with company training and team support.

Qualifications

• Minimum of two years of customer service experience
• Detail-oriented and well organized
• Strong interpersonal and verbal/written communication skills

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Sales activity scheduling and monitoring
• Coordinate schedules with the sales/service/operations team
• Contact customers for scheduling additional services or maintenance plans

Skills

Excellent communication

Time management

Project management

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Future Opening: Customer Support Representative

Full Time • Culligan of Las Cruces

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance
• Medical insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Company-paid training
• Employee discounts for Culligan in-home products
• Eligibility for annual recognition and training meetings/events

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Sales Activity scheduling and monitoring
• Coordinate schedules with the sales/service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation

Qualifications

• High school diploma or GED
• Minimum of two years of customer service experience required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Compensation: $18.00 - $21.00 per hour

About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

World class training and development through Culligan University and bootcamps

"I started out with Culligan as a customer. What I realized as I was telling friends and family was how much I loved Culligan, and I decided I should come work for them."\