Customer Service Representative

ELEMENTAL RISK MANAGEMENT, LLC; Albuquerque (NM); Remote; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Representative, where you will play a vital role in managing client needs within the insurance sector. This position offers the flexibility of working from home while ensuring prompt and professional service to valued clients. With a focus on collaboration and integrity, this dynamic firm is committed to personal investment and growth. You will receive comprehensive training and support, including licensing assistance, and be part of a family-focused culture that values community involvement and career advancement. Embark on a rewarding career path and make a difference in the insurance industry.

Benefits

Licensing Assistance

Work from Home Flexible

Paid Time Off (PTO)

Evenings Off

Weekends Off

Paid Holidays

Career Growth Opportunities

Hands on Training

Team Building Activities

Retirement Plan

Qualifications

• Must have a Property and Casualty License, with assistance provided.
• No insurance experience required; 3 months of admin-related work experience needed.

Responsibilities

• Respond to client service needs promptly and professionally.
• Coordinate servicing of assigned accounts and manage data entry.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Data Entry

Reading Comprehension

Analysis Skills

Microsoft Office Proficiency

Google Docs Proficiency

Education

Property and Casualty License

3 months of administrator-related work experience

Tools

Microsoft Office

Google Docs

Video Conferencing Tools

Job description

3 days ago Be among the first 25 applicants

Job Description

Elemental Risk Management LLC is a dynamic risk management and insurance firm led by an experienced entrepreneur dedicated to delivering exceptional service to our clients. With a proven track record of growth and a stable customer base, we prioritize collaboration, integrity, expertise, education, and loyalty in everything we do. Join our team and become part of our commitment to personal investment, integrity, and excellence.

As a Customer Service Representative at Elemental Risk Management LLC, you will play a vital role in managing client needs and services. Working closely with our Producer and Owner, you will support our carriers, policies, procedures, and strategic growth goals. This position requires independence and the ability to work from a home environment, providing prompt and professional service to our valued clients.

Apply Today! Join our team at Elemental Risk Management LLC and embark on a rewarding career in the insurance industry. Apply today to become part of our dedicated team!

Benefits

• Annual Base Salary Based on Experience
• Licensing Assistance
• Work from Home Flexible
• Paid Time Off (PTO)
• Evenings Off
• Weekends Off
• Holidays Off
• Paid Holidays
• Career Growth Opportunities
• Hands on Training
• Team Building Activities
• Family Focused Firm
• Active Community Involvement
• Retirement Plan

Responsibilities

• Respond promptly and professionally to the service needs of our clients.
• Coordinate the servicing of assigned accounts and enter data into insurance company automation systems.
• Provide support to the Producer on pre-renewal processes and handle correspondence and clerical processing of accounts.
• Process certificate of insurance requests and help track cancellation/reinstatement system for commercial accounts.
• Maintain an accurate/organized system on all items requiring a response and prepare invoices, ID cards, certificates of insurance, review policies, and other documents as required.
• Input and maintain data on account management systems and deliver electronic insurance policies.

Requirements

• Property and Casualty License required. A license is not required to apply. We offer licensing assistance.
• No insurance experience is required; must have 3 months of administrator-related work experience.
• Ability to pass licensing exams and communicate complex concepts in a simple manner.
• Excellent organizational, interpersonal, and communication skills with the ability to work in a team environment and exercise independent judgment.
• Strong data entry, reading comprehension, and analysis skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word), Google Docs, and video conferencing.
• Risk management expertise and accounting proficiency preferred.

Company Description

Elemental Risk Management is a game-changing force in the commercial insurance industry. Our creative and energetic team is dedicated to revolutionizing the way financial services and insurance are delivered. Join us and be part of an innovative and dynamic culture that values collaboration, growth, and pushing boundaries.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Insurance