A popular pizza franchise in Franklin, Virginia is looking for team members to assist customers, handle phone orders, and maintain food safety standards. Candidates should be courteous and knowledgeable about the menu. Responsibilities include ensuring food quality and following company guidelines. This role is essential for delivering excellent customer service and maintaining the brand's image.
Responsibilities
Answering the phone or assisting carryout customers in a polite manner.
Following customer service steps to ensure satisfaction.
Keeping the pizza-making area sanitary and organized.
Job description
Overview
The following is considered minimum expectations in performance while working for Domino’s Pizza:
Responsibilities
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed