Customer Service Rep02812 1910 E College Ave

Domino's Franchise; Normal (IL); On-site; USD 16,531 - 20,664; Part time

Job summary

Domino's Franchise is seeking a Customer Service Representative for their location in Normal, Illinois. In this role, you'll be responsible for delivering exceptional service, managing orders, and addressing customer inquiries. The ideal candidate enjoys teamwork and has strong communication skills, preferably with previous customer service experience. Flexibility for various shifts, including weekends and holidays, is essential. Join us in providing outstanding service to our community!

Qualifications

• Excellent customer service skills with a friendly and positive attitude.
• Strong communication abilities, both verbal and written.
• Basic math skills for handling cash transactions.
• Physical stamina to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Greet customers warmly and assist them with their orders and inquiries.
• Take phone and in-person orders accurately and efficiently.
• Maintain a clean and organized work environment.
• Address customer concerns and resolve issues in a professional manner.

Skills

Customer service skills

Communication abilities

Cash handling

Multitasking

Education

High school diploma or equivalent

Job description

Overview

Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We're looking for friendly, customer-focused individuals to provide exceptional service and support to our valued customers.

Responsibilities

• Greet customers warmly and assist them with their orders and inquiries
• Take phone and in-person orders accurately and efficiently
• Prepare and assemble food items, including making pizzas
• Process cash and card transactions with precision
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer concerns and resolve issues in a professional and empathetic manner
• Adhere to company policies and food safety standards
• Assist with additional tasks as needed to support the team and business operations

Qualifications

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Capability to follow directions and work in a fast-paced environment
• Basic math skills for handling cash transactions
• Ability to multitask and prioritize effectively
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work various shifts, including weekends and holidays
• Team-oriented mindset with a willingness to collaborate
• Previous customer service experience preferred, but not required
• High school diploma or equivalent (preferred)