Customer Service Rep01733 2441 James Street

Domino's Franchise; Coralville (IA); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Health insurance

Internal promotion opportunities

Discounts on Pizza

Job summary

A leading pizza company in Coralville, Iowa, is hiring a Customer Service Representative. In this role, you'll ensure positive customer experiences by handling calls, online orders, and in-person inquiries. Responsibilities include assisting with orders, upselling menu items, and addressing customer concerns. The ideal candidate is friendly, punctual, and has excellent communication skills. Health insurance and internal promotion opportunities are part of the benefits.

Qualifications

• A team player with a positive attitude.
• Comfortable talking to customers.
• Ability to work in a fast-paced environment.
• Excellent verbal communication skills.
• Willingness to work flexible hours.

Responsibilities

• Provide friendly service over the phone and in-person.
• Assist customers with placing and customizing orders.
• Upsell menu items and promotions.
• Handle customer inquiries and complaints professionally.
• Accurately enter orders and process payments.
• Maintain cleanliness and organization.

Skills

Friendly service

Punctuality

Communication skills

Interpersonal skills

Ability to upsell

Job description

Overview

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!