Customer Service Rep(01705) - 15920 Hickman Rd

Domino's; Clive (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Awesome discounts on Pizza!

Job summary

Domino's in Clive, IA is hiring a Customer Service Representative to join our team. You'll handle calls, online orders and in-person inquiries with a focus on friendly, efficient service. You will enter orders accurately, assist with menu questions, upsell items, and maintain a clean, welcoming store environment.

Flexibility for evenings, weekends, and holidays is needed. This role offers training with an industry leading brand and opportunities for internal promotion through a fast-paced,

Qualifications

• A team player with a positive attitude.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Comfortable talking to customers in person, over the phone and online.
• Flexibility to work evenings, weekends and/or holidays.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Communication skills

Customer service

Team player

Flexible

Verbal communication

Job description

Job Description

Come Work for #1 Pizza Company in the world! Join our team, apply today!

Job Description

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Job Requirements

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!