Customer Service Rep — Paid Training + Hiring Bonuses

U-Haul; Pompano Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Florida to assist customers inside and outside the center, using U-Scan to manage rentals, move and hook up trucks and trailers, and inspect equipment on the lot. You’ll answer questions, prepare invoices, and learn through ongoing U-Haul training programs.

The role offers on-the-job education, with certifications for propane filling and forklift operation available upon employment, plus bonus opportunities and advancement potential.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation (certified)

Job description

U-Haul is seeking a Customer Service Representative in Florida to assist customers inside and outside the center, using U-Scan to manage rentals, move and hook up trucks and trailers, and inspect equipment on the lot. You’ll answer questions, prepare invoices, and learn through ongoing U-Haul training programs.

The role offers on-the-job education, with certifications for propane filling and forklift operation available upon employment, plus bonus opportunities and advancement potential.