Customer Service Pro: Rentals & Equipment Support

U-Haul; Miami Gardens (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation leave

Sick days

401(k) Savings Plan

ESOP

Discounts on Apple products

Job summary

U-Haul is seeking a friendly Customer Service Representative in Florida to greet customers, assist with rentals, inspect and maintain equipment, and use U-Scan tech to manage inventory.

You’ll join a supportive team, receive on-the-job education, and have opportunities for advancement. The role offers a $100 hiring bonus and a $300 certification bonus upon completion of the program at retail stores.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a friendly Customer Service Representative in Florida to greet customers, assist with rentals, inspect and maintain equipment, and use U-Scan tech to manage inventory.

You’ll join a supportive team, receive on-the-job education, and have opportunities for advancement. The role offers a $100 hiring bonus and a $300 certification bonus upon completion of the program at retail stores.