Customer Service Rep — Insurance Support & Growth

John Marcelli; Albuquerque, Northern (NM, KY); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Marcelli - State Farm Agent is hiring a Customer Service Representative in Albuquerque, NM. This full-time role focuses on delivering exceptional customer service, handling inquiries, and supporting a growing insurance business.

You will build relationships with customers, maintain records, and collaborate with the agent team. The position offers Simple IRA, paid time off, and opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Detail-oriented

Previous customer service experience

Job description

John Marcelli - State Farm Agent is hiring a Customer Service Representative in Albuquerque, NM. This full-time role focuses on delivering exceptional customer service, handling inquiries, and supporting a growing insurance business.

You will build relationships with customers, maintain records, and collaborate with the agent team. The position offers Simple IRA, paid time off, and opportunities for advancement.