Account Associate: Growth Path in Insurance

John Marcelli; Albuquerque (NM); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Marcelli - State Farm Agent in Albuquerque, NM seeks an Account Associate to support daily operations and strengthen customer relations. You will help grow the office by addressing policy changes and inquiries, and by coordinating with departments to ensure smooth service delivery.

The role emphasizes accuracy, responsiveness, and proactive service, with opportunities to advance within a well-established agency and a team-focused environment.

Qualifications

• Experience in insurance or related field preferred.
• Strong organizational and communication skills required.
• Customer-centric approach with ability to handle inquiries efficiently.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

John Marcelli - State Farm Agent in Albuquerque, NM seeks an Account Associate to support daily operations and strengthen customer relations. You will help grow the office by addressing policy changes and inquiries, and by coordinating with departments to ensure smooth service delivery.

The role emphasizes accuracy, responsiveness, and proactive service, with opportunities to advance within a well-established agency and a team-focused environment.