Insurance Accounts & Customer Success Associate

Johnmarcelli; Albuquerque (NM); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Johnmarcelli is looking for an Account Associate - State Farm Agent Team Member based in Albuquerque, New Mexico. In this role, you will manage customer accounts and strengthen relationships to ensure customer satisfaction.

Ideal candidates should have strong organizational skills and experience in insurance or a related field. Benefits include a competitive salary, flexible schedule, and training opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Johnmarcelli is looking for an Account Associate - State Farm Agent Team Member based in Albuquerque, New Mexico. In this role, you will manage customer accounts and strengthen relationships to ensure customer satisfaction.

Ideal candidates should have strong organizational skills and experience in insurance or a related field. Benefits include a competitive salary, flexible schedule, and training opportunities.