Customer Service Rep — Home Building Support & Orders

Champion Homes; York (NE); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Vacation

Paid Holidays

Medical

Rx

Dental, Vision, and Life Insurance

Job summary

Champion Home Builders, Inc. is hiring a Customer Service Representative to join our York, Nebraska team. This non-exempt, on-site position supports customers and contractors, processes service orders, and ensures accurate parts and documentation.

The ideal candidate has Microsoft Office proficiency and prefers experience in manufactured/modular housing. We offer comprehensive benefits and a collaborative workplace.

Qualifications

• Must have strong attention to detail and customer service skills.
• Previous experience in manufactured/modular housing is desirable.

Responsibilities

• Talks with customers by phone to go over the customer list.
• Review retailer checkout sheets for items wrong with home when it arrives at the lot.
• Guide contractors working for their plant.
• Enter service orders into the service system.
• Assign correct parts to each item on service order.
• File completed work orders.

Skills

Attention to detail

Customer service

Communication skills

Work ethic

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Champion Home Builders, Inc. is hiring a Customer Service Representative to join our York, Nebraska team. This non-exempt, on-site position supports customers and contractors, processes service orders, and ensures accurate parts and documentation.

The ideal candidate has Microsoft Office proficiency and prefers experience in manufactured/modular housing. We offer comprehensive benefits and a collaborative workplace.