Customer Service Rep — Growth & Bonus Potential

State Farm Agent

Philadelphia (Philadelphia County)

On-site

USD 40,000 - 50,000

Full time

14 days+
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Benefits offered by this job

Health stipend
Mon-Fri 9-5
Advancement
Paid time off
Training & development
401(k)
401(k) matching
Performance bonus
Competitive salary

Job summary

Paul Hoffman - State Farm Agent is seeking a Customer Service Representative to join our busy office in Philadelphia. You will greet customers, answer inquiries, and maintain accurate records while delivering exceptional service in a friendly, energetic environment.

Responsibilities include establishing relationships, following up with customers, and coordinating with team members to meet community needs. Previous customer service experience is preferred.

Qualifications

  • Dedicated to delivering excellent customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication
Interpersonal skills

Job description

Paul Hoffman - State Farm Agent is seeking a Customer Service Representative to join our busy office in Philadelphia. You will greet customers, answer inquiries, and maintain accurate records while delivering exceptional service in a friendly, energetic environment.

Responsibilities include establishing relationships, following up with customers, and coordinating with team members to meet community needs. Previous customer service experience is preferred.

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