Customer Service Rep - Flexible Schedule & Paid Training

Atlas Empowered; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company parties

Donation matching

Flexible schedule

Relocation bonus

Training & development

Job summary

Atlas Empowered in Nashville, TN is seeking a Customer Service Representative to be the face of our brand, delivering exceptional service in person, over the phone, and in writing. You will help customers, handle inquiries, and maintain accurate CRM records while contributing to team goals.

The role emphasizes friendly communication, learning mindset, and teamwork in a fast-paced environment. Entry-level candidates are encouraged to apply and training is provided.

Qualifications

• Friendly and outgoing, comfortable talking with new people.
• Strong communication and customer service skills.
• Positive attitude and willingness to learn.
• Dependable and able to work well in a team.
• Experience in customer service, retail, hospitality, events, or sales is helpful but not required.
• College students, recent graduates, and entry-level candidates are encouraged to apply.

Responsibilities

• Serve as the primary point of contact for customers, handling inquiries, concerns, and requests in a professional manner.
• Deliver exceptional customer experiences through in-person, phone, and/or written communication.
• Resolve customer issues efficiently by identifying problems and providing timely, effective solutions.
• Maintain accurate records of customer interactions and transactions using CRM tools.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
• Meet and exceed individual and team performance metrics and service goals.
• Stay up to date on company products, services, and promotions to effectively assist customers.

Skills

Friendly demeanor

Communication skills

Customer service mindset

Team player

Adaptability

Entry-level friendly

Education

College students / recent graduates

Job description

Atlas Empowered in Nashville, TN is seeking a Customer Service Representative to be the face of our brand, delivering exceptional service in person, over the phone, and in writing. You will help customers, handle inquiries, and maintain accurate CRM records while contributing to team goals.

The role emphasizes friendly communication, learning mindset, and teamwork in a fast-paced environment. Entry-level candidates are encouraged to apply and training is provided.