Customer Service Representative

Brand Fusion; Nashville (TN); On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Performance bonus

Company events

Flexible schedule

Paid training

Job summary

Brand Fusion in Nashville is hiring a Customer Service Representative to engage customers face-to-face, explain products, and drive sign-ups. You’ll work with nationally recognized brands, delivering a positive first impression and solutions-based service.

No prior experience required; paid training, coaching, and opportunities for advancement are provided. This role focuses on real conversations, relationship-building, and meeting sales goals in a fast-paced environment.

Qualifications

• No previous experience required; training provided.
• Excellent interpersonal skills and a friendly demeanor.
• Willingness to learn and meet performance goals.

Responsibilities

• Welcome and engage customers in a friendly, professional way
• Learn about different products, services, and campaigns
• Listen to customers and understand what they're looking for
• Answer questions and recommend suitable solutions
• Support customers through purchases or sign-ups
• Build positive customer relationships
• Contribute toward customer acquisition and sales goals
• Keep customer information accurate where required
• Work alongside the Nashville team toward shared goals

Skills

Communication

Active listening

Reliability

Willing to learn

Motivation

People skills

Job description

Benefits:

Opportunity for advancement

Training & development

Bonus based on performance

Company parties

Flexible schedule

Customer Service Representative

Nashville, TN | Full-Time | Immediate Start $750-$950 Per Week | Paid Training

Good with people? We can teach you the rest.

Brand Fusion is growing its Nashville team and looking for a Customer Service Representative who enjoys talking to people, solving problems, and creating a positive experience from the first conversation.

This isn't a call center or behind-the-desk customer service position. You'll work face-to-face with customers, representing nationally recognized brands and helping people understand the products and services available to them.

If you've worked in customer service, retail, restaurants, hospitality, events, sales, or another people-focused environment, your experience could transfer well. If you haven't? That's okay too - paid training and ongoing coaching are provided.

What Does the Job Look Like?

You'll be out interacting with customers, having real conversations, and helping create a positive experience for the brands you represent.

Day-to-day, you'll:

• Welcome and engage customers in a friendly, professional way
• Learn about different products, services, and campaigns
• Listen to customers and understand what they're looking for
• Answer questions and recommend suitable solutions
• Support customers through purchases or sign-ups
• Build positive customer relationships
• Contribute toward customer acquisition and sales goals
• Keep customer information accurate where required
• Work alongside the Nashville team toward shared goals

It's a fast-paced, social role, so you'll spend much more time talking to people than sitting behind a screen.

Who Does Well Here?

You don't need years of experience or a perfect resume.

We're looking for someone who is:

• Friendly and approachable - you're comfortable starting conversations
• A good listener - you pay attention to what someone actually needs
• Reliable - your team can count on you
• Willing to learn - you're open to feedback, coaching, and developing new skills
• Motivated - you want an opportunity where your effort can lead somewhere

Previous customer-facing experience is beneficial, but not required

What You'll Receive

$750-$950 average weekly earnings, including base pay, commissions, performance bonuses, and incentives

• Weekly pay structure
• Paid training and ongoing development
• Coaching and mentorship
• Performance bonuses and incentives
• Professional and leadership development
• Clear career advancement opportunities
• Recognition programs and performance rewards
• Supportive, energetic team environment

More Than Just Customer Service

This is an opportunity to build practical experience in customer service, communication, sales, customer acquisition, and leadership.

Brand Fusion provides hands-on training and continued development, so whether you're looking for a new challenge or somewhere you can grow professionally, you'll have the opportunity to keep building your skills.