Customer Service Rep - Equipment Help & On-the-Go Support

U-Haul International, Inc.; Fort Myers (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. in Fort Myers, FL is seeking a part-time Customer Service Representative to assist customers with rentals, inspect and prepare equipment, and provide product information. The role includes hands-on training and opportunities for advancement within a supportive team.

Responsibilities include using U-Scan tech, moving trailers, installing hitches, and educational certifications offered during employment. This position emphasizes safety and customer care.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Driving

Communication

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Fort Myers, FL is seeking a part-time Customer Service Representative to assist customers with rentals, inspect and prepare equipment, and provide product information. The role includes hands-on training and opportunities for advancement within a supportive team.

Responsibilities include using U-Scan tech, moving trailers, installing hitches, and educational certifications offered during employment. This position emphasizes safety and customer care.