Customer Service & Equipment Support Specialist

U-Haul; Fort Walton Beach (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Fort Walton Beach, FL. You will be the face of the company’s exceptional service, assisting customers with rentals, equipment inspections, and conversions.

You may use U-Scan tech to manage inventory and will handle invoices, returns, and setup of hitches and wiring. The role offers on-the-job education, potential bonuses, and opportunities to advance within a stable, nationwide company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma

Job description

U-Haul is seeking a Customer Service Representative in Fort Walton Beach, FL. You will be the face of the company’s exceptional service, assisting customers with rentals, equipment inspections, and conversions.

You may use U-Scan tech to manage inventory and will handle invoices, returns, and setup of hitches and wiring. The role offers on-the-job education, potential bonuses, and opportunities to advance within a stable, nationwide company.