Customer Service Rep: Day 1 Benefits & Growth

The Terminix International Company Limited Partnership; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training paid by company

Competitive compensation program

Opportunities for advancement

Medical, dental, and vision coverage

Disability and Life Insurance

Paid time off

401(k) with company match

Job summary

Terminix is looking for a Customer Service Representative to handle inbound calls about pricing, billing and scheduling. You will resolve issues, document interactions, and process service orders in a high-volume environment. The role emphasizes customer satisfaction and relationship building.

We value a high school diploma or GED, strong written and verbal communication, and basic computer skills. Training is provided; benefits start from day one for full-time colleagues.

Qualifications

• High school diploma or GED required.
• Experience in customer service is preferred but not required.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Resolve customer questions or concerns to ensure satisfaction.
• Document call details and update customer information accurately.
• Process orders for new services and communicate pricing or scheduling details.
• Maintain knowledge of Terminix products, promos, and offers.
• Coordinate with other teams to resolve issues efficiently.

Skills

Customer service

Communication skills

Typing speed

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Terminix is looking for a Customer Service Representative to handle inbound calls about pricing, billing and scheduling. You will resolve issues, document interactions, and process service orders in a high-volume environment. The role emphasizes customer satisfaction and relationship building.

We value a high school diploma or GED, strong written and verbal communication, and basic computer skills. Training is provided; benefits start from day one for full-time colleagues.