Customer Service Rep/Admin Assistant

Allied Cooperative; Stratford (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Rep/Admin Assistant to join their team. This role offers flexibility and growth opportunities within a supportive environment. You will be responsible for handling sales, maintaining office efficiency, and providing outstanding customer service. Enjoy a culture that values teamwork and rewards your efforts with comprehensive benefits and employee discounts. If you're ready to make a difference in a fun and dynamic setting, this opportunity is perfect for you.

Benefits

Flexible schedules

Professional development opportunities

Employee discounts

401(k) matching

Comprehensive benefits

Qualifications

• Strong customer service and organizational skills are essential.
• Proficiency in Microsoft Office is required.

Responsibilities

• Handle inside sales and customer service duties efficiently.
• Maintain accurate invoicing and documentation for products sold.

Skills

Customer service skills

Organizational skills

Time management skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Team player attitude

Job description

Join Our Team as a Customer Service Rep / Admin Assistant at Allied Cooperative

We are looking for a dedicated individual to fill the role of Customer Service Rep/Admin Assistant at Allied Cooperative. This position offers flexibility, growth opportunities, and a supportive team environment.

Why Join Us?

• Flexibility: Enjoy adjustable schedules that suit your lifestyle.
• Growth: Advance your career with professional development opportunities.
• Culture: Experience a fun and supportive team environment where you'll feel like family.
• Rewards: Benefit from employee discounts, 401(k) matching, and comprehensive benefits for full-time employees.

Primary Objectives of the Position

• Sell, distribute, and market feed products while maintaining office efficiency to optimize market share and savings, improve efficiency, and provide outstanding customer service.
• Invoice customers accurately and promptly for products sold daily.
• Uphold all Cooperative policies and observe OSHA, state, and federal safety regulations.

Responsibilities

• Handle inside sales, service, reporting, recordkeeping, and communication duties. Assist with inventory tracking, ordering, receiving, and organizing promotions.
• Maintain a positive attitude to promote teamwork and a favorable image of the cooperative.
• Assist with coordinating the bag feed route and ensure compliance with regulatory requirements.
• Provide excellent customer service, attend training sessions, record customer orders, and ensure proper documentation and safety information are provided.
• Follow all policies, report unusual activity or complaints, and maintain a neat work environment.

Qualifications

• Customer service skills
• Organizational and time management skills
• Proficiency in Microsoft Word and Excel
• Team player attitude

Additional Details

• Seniority level: Entry level
• Employment type: Other
• Job function: Other
• Industry: Farming

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