Human Resources Support Center Representative (Hybrid)

Northwell Health; Village of Lake Success (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated HR Support Specialist to provide frontline assistance to employees and managers. In this role, you will respond to inquiries about HR policies, assist with self-service tools, and ensure accurate resolution of HR issues. Your strong communication and problem-solving skills will be essential as you help employees navigate HR systems and maintain accurate records. If you are looking to make a meaningful impact in a supportive environment, this opportunity is perfect for you.

Qualifications

• High school diploma required; associate’s degree preferred.
• 1-3 years of relevant experience preferred.

Responsibilities

• Respond to HR inquiries about policies, procedures, and payroll.
• Help employees navigate HR systems and escalate complex issues.

Skills

Communication Skills

Problem-Solving

Proficiency in HR Systems

Multitasking Abilities

Education

High School Diploma

Associate’s Degree

Job description

Job Description

Provides frontline HR support by responding to employee and manager inquiries, assisting with self-service tools, and ensuring accurate resolution of basic HR issues.

Job Responsibility

1. Respond to HR inquiries about policies, procedures, benefits, and payroll.
2. Help employees navigate HR systems and tools.
3. Escalate complex issues to specialized HR teams.
4. Maintain accurate records in ticketing systems.
5. Support administrative tasks like employment verifications.
6. Educate employees on available resources.
7. Perform other related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

1. High school diploma or equivalent, required.
2. Associate’s Degree or equivalent combination of education and related experience, preferred.
3. 1–3 years of relevant experience, preferred.
4. Strong communication, problem-solving, proficiency in HR systems, and multitasking abilities, preferred.

Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).