Customer Service Rep (26182)

Harris Ranch Beef Co; Selma (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health, Dental, & Vision Insurance

Weekly Pay

Career growth opportunity

401(k) with up to 3% company match

Life Insurance

Paid Vacation

Accident, Critical Illness, & Short‑Tr

Job summary

Harris Ranch Beef Company in Selma, CA is hiring for a sales support role focused on customer order intake and processing. The position requires high school graduation and strong attention to detail, with aptitude for independent work and teamwork in an accounting context.

Responsibilities include handling inquiries, processing orders, reviewing accuracy, preparing price lists, and coordinating shipments. Bilingual English/Spanish preferred; E-Verify applies.

Qualifications

• Graduation from high school or equivalent.
• Ability to work independently and meet deadlines.
• Strong attention to detail and accuracy.
• Ability to work within an accounting team.
• Willingness to overtime when necessary.
• Proficient with computers and software.

Responsibilities

• Contact customers regarding order needs.
• Process orders in the computer system.
• Support and manage customer inquiries, complaints, and concerns.
• Review order fill accuracy.
• Prepare/send price and product offer lists for customers.
• Coordinate shipments of Point of Sale material for branded customers.
• Communicate with sales team as needed based on changes.
• Research and request needed credits by the customer.
• Follow-up on customer specifications for orders.
• Track warehouse items to ensure availability.
• Identify, acknowledge, and expedite customer claims.
• Facilitate prompt resolution to assigned claims.

Skills

Attention to detail

Independent worker

Team collaboration

Overtime willingness

Computer skills

Education

High school diploma or equivalent

Job description

Job Details: Job Location: Harris Ranch Beef Company - Selma, CA 93662, Salary Range: $19.00 - $19.00 Hourly, Job Shift: Day, Job Category: Sales, Who we are:

Harris Ranch Beef Company is a family-owned company in the heart of the San Joaquin Valley. Its founding over 30 years ago started an unwavering tradition of producing beef at its finest. An industry leader, Harris Ranch Beef Company controls all aspects of beef production, from our feedlot to our innovative processing facility. The end result is wholesome, grain-fed beef known throughout the West for quality, consistency, and delicious flavor. We owe our success to our friendly, driven employees who thrive in our fast-paced environment. To reward their hard work, we offer our employees a wide variety of competitive benefits to support their health and wealth, such as:

• Health, Dental, & Vision Insurance
• Weekly Pay
• Career growth opportunity
• 401(k) with up to 3% company match
• Life Insurance
• Paid Vacation
• Accident, Critical Illness, & Short-Term Disability Insurance

Join the Harris Ranch Beef family and see how far your drive can take you!

You will have an opportunity to interact with a wide range of customers of Harris Ranch Beef and provide exceptional support. The ideal candidate must possess strong attention to detail, communication skills, and follow through abilities to succeed. Preferred bilingual (English and Spanish). Position details listed below.

DAILY RESPONSIBILITIES:

• Contact customers regarding order needs
• Process orders in the computer system
• Support and manage customer inquiries, complaints, and concerns
• Review order fill accuracy
• Prepare/send price and product offer lists for customers
• Coordinate shipments of Point of Sale material for branded customers
• Communicate with sales team as needed based on changes
• Research and request needed credits by the customer
• Follow-up on customer specifications in regard to particular orders
• Performs other related duties as assigned by managementTrack warehouse items to ensure availability
• Identify, acknowledge, and expedite customer claims
• Facilitate prompt resolution to assigned claims

Qualifications: REQUIREMENTS:

• Graduation from high school or equivalent.
• Ability to work independently to perform tasks
• Excellent attention to detail and accuracy in checking information and filing
• Ability and willingness to work as a part of an accounting team to accomplish organizational tasks and accounting deadlines
• Willingness to work overtime when necessary to meet deadlines
• Demonstrated computer skills, preferably spreadsheets, word processing, database, and other applicable software programs

Start your journey towards success, join our family and let's grow together!

The position is subject to E-Verify

Harris Ranch Beef Company is an Equal Opportunity Employer. Candidates are evaluated and selected based on their qualifications for the job in question. We do not base our employment decisions on an employee's or applicant's citizenship, race, age, color, sex, religion, natural origin, sexual orientation, handicap, or disability, marital status, veteran status, reproductive health decision-making, or any other basis prohibited by local, state, or federal law.