Customer Service Rep - 120 E Vandalia St

Domino's Franchise; Edwardsville (IL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Restaurant dining area

Job summary

Domino's Pizza in Edwardsville, IL, is seeking a friendly Customer Service Representative to be the first point of contact for customers, taking orders, answering inquiries, and ensuring satisfaction.

Responsibilities include accurate order taking and processing, handling cash and credit payments, assembling pizzas per standards, maintaining cleanliness, and supporting team during busy periods while adhering to food safety guidelines.

Qualifications

• Strong customer service and professional demeanor.
• Excellent phone communication abilities.
• Basic computer proficiency for order processing.
• Ability to handle cash transactions accurately.
• Willingness to learn pizza making and food prep tasks.
• Strong multitasking in fast-paced environment.
• Keen attention to detail in order taking and food prep.
• Team player mentality with positive attitude.
• Flexibility to work weekends and holidays.
• Physical ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Maintain a clean and organized work environment.
• Assist in various store operations, including cleaning and restocking supplies.
• Collaborate with team members to ensure smooth operations during busy periods.
• Lift and move items weighing up to 25 lbs. as needed.
• Adhere to all food safety and hygiene regulations.

Skills

Customer service

Phone communication

Basic computer skills

Cash handling

Pizza preparation

Multitasking

Attention to detail

Team player

Weekend/holiday flexibility

Stamina to stand for long periods

Education

High school diploma or equivalent

Job description

Job Description

Domino's Pizza in Edwardsville, United States, is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, ensuring their satisfaction through exceptional service and support.

• Answer incoming phone calls and take customer orders accurately and efficiently


• Provide excellent customer service, addressing inquiries and resolving issues promptly


• Prepare and make pizzas according to company standards and customer specifications


• Process cash and credit card transactions with precision


• Maintain a clean and organized work environment


• Assist in various store operations, including cleaning and restocking supplies


• Collaborate with team members to ensure smooth operations during busy periods


• Lift and move items weighing up to 25 lbs. as needed


• Adhere to all food safety and hygiene regulations

Qualifications

• Strong customer service skills with a friendly and professional demeanor


• Excellent phone communication abilities


• Basic computer proficiency for order processing


• Ability to handle cash transactions accurately


• Willingness to learn and perform food preparation tasks, specifically pizza making


• Strong multitasking skills and ability to work in a fast-paced environment


• Keen attention to detail in order taking and food preparation


• Team player mentality with a positive attitude


• Flexibility to work weekends and holidays as required


• Physical ability to stand for extended periods and lift up to 25 lbs.


• High school diploma or equivalent (preferred)


• Previous customer service experience (preferred but not required)

Additional Information

All your information will be kept confidential according to EEO guidelines.