Customer Service Rep(09191) - 3100 West Iles Ave.

Domino's Pizza; Springfield (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's Pizza in Springfield, United States, is seeking a friendly Customer Service Representative to join our team at 3100 West Iles Ave. You will be the face of the brand, taking orders, preparing pizzas, handling cash, and delivering outstanding service.

Responsibilities include answering calls, maintaining a clean store, assisting during busy periods, and lifting up to 25 lbs. Basic computer skills and a readiness to work weekends/holidays are required.

Qualifications

• Excellent communication skills and friendly demeanor.
• Follow directions and company policies.
• Flexibility to work various shifts, including weekends/holidays.
• Basic math skills for handling cash transactions.
• Ability to multitask in a fast-paced environment.
• Team player with a positive attitude.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset and commitment to great service.
• Stay calm and professional under pressure.
• Basic computer skills for ordering systems (training provided).
• Food handling experience is a plus, but not required.
• Must pass pre-employment drug test and background check.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Handle cash transactions and maintain accurate records.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members during busy periods.
• Assist with various tasks, including cleaning and restocking supplies.
• Lift and move items weighing up to 25 lbs. as required.

Skills

Excellent communication

Follow directions

Flexibility

Basic math

Multitasking

Team player

Stand for periods

Customer focus

Calm under pressure

Basic computer skills

Food handling (a plus)

Background check / drug test

Job description

Job Description

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Job Description

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive attitude and easy smile
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing great service
• Ability to remain calm and professional under pressure
• Basic computer skills for operating ordering systems (training provided)
• Food handling experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.