Customer Service Rep02855 4996 IL159

Domino's Franchise; Maryville (IL); On-site; USD 16,531 - 20,664; Full time

Job summary

A pizza restaurant in Maryville is seeking an enthusiastic Customer Service Representative to provide exceptional service and ensure a great experience for customers. Key responsibilities include answering calls, processing orders, and maintaining cleanliness. Strong communication and the ability to work flexible shifts are essential. Previous experience is preferred but not mandatory.

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members.
• Flexibility to work various shifts, including weekends and holidays.
• Physical stamina to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Provide exceptional customer service.
• Maintain a clean and organized work environment.
• Collaborate with team members during busy periods.
• Handle various tasks and lift items up to 25 lbs.

Skills

Strong communication skills

Flexibility to work various shifts

Basic math skills

Team player mentality

Ability to thrive in a fast-paced environment

Team player mentality

Ability to thrive in a fast-paced environment

Previous customer service experience

Food handling experience

Job description

Overview

Domino's Pizza in Maryville, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers have a great experience with every interaction.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle various tasks as needed, including lifting items up to 25 lbs.

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for handling cash transactions and order calculations
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and friendly demeanor
• Ability to thrive in a fast-paced environment and multitask effectively
• Previous customer service experience is preferred but not required
• Food handling experience is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.