Customer Service Rep - 3100 West Iles Ave.

Domino's Franchise; Springfield (IL); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's Pizza Springfield seeks a friendly Customer Service Representative to greet guests, answer calls, take orders, and ensure accuracy at our 3100 West Iles Ave location in Springfield, IL. You will handle cash, assist with pizza preparation, and maintain a clean, efficient workstation.

Join a collaborative team focused on delivering fast, friendly service during peak hours. Prior experience in food service is a plus, and training on ordering systems is provided.

Qualifications

• Excellent communication and friendly demeanor.
• Able to handle cash and basic math.
• Willingness to work weekends and holidays.
• Stand for extended periods and lift up to 25 lbs.
• Capable of multitasking in a fast-paced environment.

Responsibilities

• Answer phone calls and take customer orders accurately.
• Prepare pizzas according to standards and customer specs.
• Handle cash transactions and maintain records.
• Provide excellent customer service and resolve issues promptly.
• Maintain a clean and organized work area.
• Collaborate with team during busy periods.
• Assist with various tasks and restocking.
• Lift and move items up to 25 lbs.

Skills

Communication skills

Follow directions

Flexibility

Cash handling

Multitasking

Teamwork

Physical stamina

Customer focus

Calm under pressure

Basic computer skills

Food handling knowledge

Background check

Tools

Ordering systems

Job description

Job Description

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive attitude and easy smile
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing great service
• Ability to remain calm and professional under pressure
• Basic computer skills for operating ordering systems (training provided)
• Food handling experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.