Customer Service Rep(02959) - 2201 Madison Ave

Domino's; Granite City (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular pizza chain in Granite City seeks a Customer Service Representative to enhance customer satisfaction and quality service at their location. Responsibilities include taking orders, making pizzas, and delivering exceptional customer service. Candidates should have excellent communication skills, be detail-oriented, and have a positive attitude. A high school diploma is preferred, and flexibility in shifts is important. Join a team that values customer service and teamwork for a rewarding experience.

Qualifications

• Must interact professionally with customers and team.
• Able to work various shifts, including weekends.
• Physical ability to stand for long periods and lift items.

Responsibilities

• Answer incoming phone calls and take customer orders.
• Prepare pizzas and process transactions accurately.
• Deliver outstanding customer service and resolve issues.
• Maintain cleanliness and uphold health standards.

Skills

Excellent communication skills

Strong attention to detail

Flexibility for various shifts

Positive attitude

Basic computer proficiency

Ability to multitask

Problem-solving skills

Team-oriented mindset

Education

High school diploma or equivalent

Job description

Customer Service Rep(02959) - 2201 Madison Ave

Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

Full-time

Job Category Org: Store Customer Service Rep

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to health and safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and friendly demeanor, with a passion for customer service
• Basic computer proficiency for operating order-taking systems
• Ability to multitask effectively in a fast-paced environment
• Problem-solving skills to address customer concerns efficiently
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset with a willingness to assist colleagues as needed
• High school diploma or equivalent preferred (not required)

All your information will be kept confidential according to EEO guidelines.