Customer Service Rep(08983) Market & 16th, Wilmington, NC

Domino's Pizza; Wilmington (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Smaller teams

Fast career progression

Training opportunities & rewards

Job summary

Domino's Pizza in Wilmington, NC is seeking a part-time CSR - Insider to handle front-line customer care and assist with pizza making when needed. You will greet customers, take orders, and maintain a clean, welcoming store environment.

The role offers first-hand experience in a fast-paced team, with opportunities for career progression within Domino's stores as you learn the business and build customer service skills.

Qualifications

• Must be 16 years of age or older.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person.
• Ability to stand for long periods of time.

Responsibilities

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough.

Skills

Positive attitude

Cash handling

Verbal communication

Computer/ordering system

Stamina/standing

Job description

• Part-time
• Job Category Org: Store Customer Service Rep

Job Description

CSR - Insider Position Description

Department: Store Operations

Job Title: CSR - Insider

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager – secondary report

Direct Reports: N/A

Indirect Reports: N/A

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.

There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.

Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Taking customer orders and up selling

CSR responsibilities:

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough.

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time – there's something for everyone in-store.

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's in-store staff enjoy:

• Smaller teams, make friends easier
• Fast career progression
• Training opportunities & rewards

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. What you will need:

• An EXCEPTIONAL and POSITIVE attitude
• You must be 16 years of age or older.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
• Talking and hearing on telephoneNear and mid-range vision for most in-store tasks
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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