Customer Service Rep(05589) UNCW, College Acres, Wilmington, NC

Domino's; Wilmington (NC); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Flexible hours

Fast career progression

Training opportunities

Greater variety

Smaller teams

Job summary

A popular pizza franchise in Wilmington, NC, is seeking a Customer Service Representative. You will be responsible for taking customer orders and providing front-line support, while also assisting in pizza making. The ideal candidate should be at least 16 years old with excellent communication skills and a positive attitude. This position offers flexible hours and opportunities for career progression in a fast-paced environment.

Qualifications

• Must be 16 years of age or older.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to stand for long periods of time.

Responsibilities

• Taking orders over phone and in person.
• Greeting customers within 10 seconds.
• Building relationships with customers.
• Assisting Pizza Makers with toppings and dough.

Skills

Exceptional and positive attitude

Communication skills

Ability to take orders

Cash handling

Teamwork

Job description

Customer Service Rep (05589) – UNCW College Acres – Wilmington, NC

Posted 4 days ago. Be among the first 25 applicants.

Job Description

Department: Store Operations
Job Title: CSR – Insider
FLSA Classification: Non-Exempt
Reports To: General Manager (secondary: Regional Operations Manager)
Direct Reports: N/A
Indirect Reports: N/A

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or upselling. You'll love the buzz of friendly competition.

There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front‑line customer care.

Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

Pizza Maker responsibilities:

• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• Taking customer orders and upselling
• General cleaning & organization duties

CSR responsibilities:

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Upselling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time – there's something for everyone in-store.

Perks of the job:

• Greater variety
• Smaller teams – make friends easier
• Flexible hours
• Fast career progression
• Training opportunities & rewards

Minimum requirements and expectations:

• An EXCEPTIONAL and POSITIVE attitude
• You must be 16 years of age or older.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co‑Team Members to process orders both over the phone and in person
• Talking and hearing on telephone
• Near and mid‑range vision for most in‑store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.