Customer Service Rep(04466) - 123 E. DUPONT HWY.

SmartRecruiters, Inc.; Millsboro (DE); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Millsboro, Delaware is looking for a full-time Customer Service Representative. Candidates must possess strong people skills and be able to work well under various physical conditions while handling customer orders, stocking ingredients, and maintaining cleanliness.

The position requires individuals who are at least 16 years old, can communicate effectively, and are capable of performing basic math calculations. On-the-job training will be provided.

Qualifications

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers.
• Ability to add, subtract, multiply, and divide accurately.
• Must be able to make correct monetary change.

Responsibilities

• Stock ingredients from delivery area to storage and work area.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Enter orders using a computer keyboard or touch screen.

Skills

Strong personality

People skills

Verbal communication

Written communication

Ability to make change

Job description

Customer Service Rep(04466) - 123 E. DUPONT HWY.

• Full-time
• Job Category: Store Customer Service Rep

We are searching for qualified customer service reps with strong personality and people skills.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Enter orders using a computer keyboard or touch screen.

Qualifications

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately perform precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Training

• Orientation and training provided on the job.

Physical & Work Conditions

• Exposure to varying and sometimes adverse weather when removing trash and performing outside tasks.
• In‑store temperatures range from 36 °F to 90 °F and above in some work areas.
• Hot surfaces or tools up to 500 °F or higher.
• Cramped quarters, including walk‑in cooler.
• Fumes from food odors and exposure to cornmeal dust.

Physical Requirements

• Standing most tasks; walking surfaces include ceramic tile bricks with linoleum in some food process areas; height of work surfaces is between 36 and 48 inches.
• Walking: paperwork normally completed in an office at a desk or table.
• Lifting: bulk product deliveries made twice a week or more and are unloaded by the team member using a hand truck; deliveries may include cases of ingredients and supplies weighing up to 50 pounds.
• Carrying: large cans weighing about 3 pounds, 7 ounces; occasionally pizza sauce weighing 30 pounds; trays of pizza dough each weighing approximately 12 pounds.
• Pushing: moving trays on dollies requires force of up to 7.5 pounds; trays may also be pulled.
• Climbing: occasionally navigate stairs or climb a ladder.
• Forward bending at the waist at the pizza assembly station; repeated continuously during the day.
• Crouching/Squatting: occasionally to stock shelves and clean low areas.
• Reaching: frequently up, down, forward; above 72 inches to turn ovens on/off, change price signs, lift and lower objects to and from shelves.
• Hand tasks: eye‑hand coordination essential; shaping pizza dough requires forearms and wrists; manipulating pizza peel and rolling cutter; pinching in assembling cardboard pizza boxes; grasp cans, phone, pizza cutter, pizza peel, and boxes.