Customer Service Rep(07835) - 3902 E Chapman Ave

Domino's; Orange (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading pizza delivery chain in California is seeking a Customer Service Rep to manage orders and assist in food preparation. You will be responsible for stocking ingredients, processing orders both in person and over the phone, and maintaining a clean work environment. Ideal candidates will possess strong communication skills, the ability to work under pressure, and coordinate tasks effectively. This role provides an opportunity to work in a dynamic team atmosphere.

Qualifications

• Ability to add, subtract, multiply, and divide accurately.
• Verbal, writing, and telephone skills to take orders.
• Ability to operate a computer keyboard or touch screen.

Responsibilities

• Stock ingredients from delivery area to storage.
• Receive and process telephone orders.
• Prepare product and operate equipment.

Skills

Ability to calculate change

Verbal communication

Typing skills

Motor coordination

Job description

Customer Service Rep

Location: 3902 E Chapman Ave

Posted 2 days ago. Be among the first 25 applicants.

Job Duties

• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Operate all equipment.
• Prepare product.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas. Sudden changes in temperature in work area and while outside.
• Fumes from food odors; exposure to cornmeal dust; cramped quarters including walk‑in cooler.
• Hot surfaces/tools from up to 500°F or higher; sharp edges and moving mechanical parts.
• Talking and hearing on the telephone; near and mid‑range vision for most in-store tasks; depth perception; ability to differentiate between hot and cold surfaces.
• The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”. Walking is generally in short distances for short durations.
• Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer’s location.
• Paperwork is normally completed in an office at a desk or table.
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases weighing up to 50 pounds.
• Large cans, weighing 3 lbs 7 oz, are carried from the workstation to storage shelves. Occasionally pizza sauce weighing 30 lbs is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 lbs per tray.
• Deliver pizzas within a designated delivery area; a team member may make several deliveries per shift.
• Pushing is performed to move trays placed on dollies. Trays on a dolly are approximately 24–30” and require a force of up to 7.5 pounds to push.
• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.
• Forward bending at the waist is necessary at the pizza assembly station. The duration of this position is approximately 40–45 seconds at a time, repeated continuously during the day. Forward bending is also present at the front counter when stocking ingredients.
• Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
• Eye‑hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel, a rolling cutter, and pizza boxes.
• Computer, telephone, calculator, and other tools may be used.

Training

Orientation and training provided on the job.

Additional Information

All your information will be kept confidential according to EEO guidelines.