Customer Service Rep(03449) - 608 Broadway

Domino's; Massapequa (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's in Massapequa, NY is hiring a Full-time Customer Service Representative at 608 Broadway to handle in-store and phone orders, stock ingredients, and prepare products. You will operate equipment, enter orders using a computer keyboard or touch screen, take inventory, and maintain cleanliness in a fast-paced environment.

Strong verbal and written communication are essential to serve customers and teammates.

Qualifications

• Good verbal and written communication skills.
• Ability to take and process telephone orders accurately.
• Proficiency with basic math for giving correct change.
• Experience entering orders on a computer or touch screen.

Responsibilities

• Operate all store equipment and prepare products.
• Stock ingredients from delivery area to storage and work areas.
• Receive and process telephone orders; take customer orders in person.
• Take inventory and complete related paperwork.
• Maintain cleanliness and sanitation of equipment and facilities.

Skills

Verbal communication

Written communication

Phone orders

Cash handling

Order entry

Inventory management

Team coordination

Tools

Calculator

Touch screen

POS system

Job description

Customer Service Rep(03449) - 608 Broadway

• Full-time
• Job Category Org: Store Customer Service Rep

General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.