Customer Service Rep(02971) - 12545 State Rd 143 Space A

Dominos; Highland (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Highland, IL is seeking a friendly Customer Service Representative to greet customers, take orders, and handle payments. You will prepare pizzas according to standards, maintain a clean store, and assist during busy periods.

Strong communication, multitasking, and reliability are essential. Weekend/holiday flexibility and ability to lift up to 25 lbs are expected in this fast-paced role.

Qualifications

• Excellent customer service skills with a friendly and professional demeanor.
• Strong communication abilities, particularly in phone interactions.
• Basic math skills for handling cash transactions.
• Ability to follow directions and adhere to company procedures.
• Physical capability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Multitasking skills to manage multiple orders and tasks efficiently.
• Team player attitude with a willingness to support colleagues.
• Attention to detail in order preparation and customer interactions.
• Basic computer skills for operating ordering systems.
• Food service experience is a plus, but not required.
• Must be able to pass a pre-employment drug test and criminal background check.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment, adhering to food safety standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various cleaning tasks to uphold store cleanliness.
• Handle multiple tasks simultaneously in a fast-paced environment.
• Lift and move items weighing up to 25 lbs as needed.

Skills

Customer service

Communication

Math skills

Multitasking

Team player

Attention to detail

Computer skills

Flexibility

Education

High school diploma or equivalent

Job description

Job DescriptionDomino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle multiple tasks simultaneously in a fast-paced environment
• Lift and move items weighing up to 25 lbs as needed

Job Description

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle multiple tasks simultaneously in a fast-paced environment
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in phone interactions
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company procedures
• Physical capability to stand for extended periods and lift up to 25 lbs
• Flexibility to work weekends, holidays, and various shifts as needed
• Multitasking skills to manage multiple orders and tasks efficiently
• Team player attitude with a willingness to support colleagues
• Attention to detail in order preparation and customer interactions
• Basic computer skills for operating ordering systems
• Food service experience is a plus, but not required
• High school diploma or equivalent preferred
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.