Customer Service Rep04489 1000 Hendricks Dr

Domino's Franchise; Zebulon (NC); On-site; USD 13,776 - 16,531; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

50% off pizza

Health Insurance

401k

Paid Time Off

Referral Bonus

Job summary

A pizza franchise in Zebulon, North Carolina, seeks a Customer Service Representative to deliver excellent service and enhance customer experiences. Key responsibilities include taking orders, addressing inquiries, and resolving concerns. Ideal candidates will have strong communication skills, thrive in fast-paced environments, and share a love for pizza. This position offers competitive pay, flexible schedules, and comprehensive benefits.

Qualifications

• Must have a positive attitude and a passion for providing excellent customer service.
• Ability to work efficiently in a fast-paced environment.
• Strong problem-solving skills are essential.

Responsibilities

• Taking phone orders accurately and efficiently.
• Providing exceptional customer service over the phone.
• Resolving customer concerns with patience and understanding.

Skills

Excellent communication skills

Customer service experience

Problem-solving skills

Ability to multitask

Tools

Point-of-sale systems

Job description

Job Description

Domino’s Pizza Customer Service Representative - Join Our Delicious Team!

Are you passionate about pizza and helping people? Do you have a knack for turning frowns upside down? If so, we want you on our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll be doing:

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we offer:

• Competitive pay and benefits
• Flexible scheduling
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza!
• Opportunity for growth!

Benefits:

• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 401k for eligible employees
• 50% off pizza
• Referral Bonus
• Career Development
• Flexible Schedules

Compensation:

• $10-$12 an hour

Before applying, consider these non‑negotiable factors to ensure the job aligns with your needs and priorities:

• Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza‑making standards and procedures.
• Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
• Must work with Hustle and Energy we have a need for a fast‑paced and efficient work style.
• Must be friendly and have a smile with all customers, the importance of excellent customer service and a positive attitude are the foundation of our business.

What we’re looking for:

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast‑paced environment
• Strong problem‑solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point‑of‑sale systems
• A love for pizza is a definite plus!

All your information will be kept confidential according to EEO guidelines.