Customer Service Rep(02971) - 12545 State Rd 143 Space A

Domino's; Highland (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A prominent pizza brand is seeking a Customer Service Representative in Highland, Illinois. The role involves answering phone calls, taking orders, preparing pizzas, and providing outstanding customer service in a fast-paced environment. Candidates should have excellent customer service skills, the ability to multitask, and be able to work flexible hours including weekends. A high school diploma or equivalent is preferred. This is a full-time position offering competitive pay and an engaging workplace.

Qualifications

• Ability to stand for extended periods.
• Flexibility to work weekends and holidays.
• Food service experience is a plus.

Responsibilities

• Answer incoming phone calls and take customer orders.
• Prepare and make pizzas according to company standards.
• Process cash and credit card transactions.
• Provide outstanding customer service.
• Maintain a clean and organized work environment.

Skills

Excellent customer service skills

Strong communication abilities

Basic math skills

Ability to follow directions

Multitasking skills

Team player attitude

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Job description

Customer Service Rep(02971) - 12545 State Rd 143 Space A

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Job Description

Domino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle multiple tasks simultaneously in a fast-paced environment
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in phone interactions
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company procedures
• Physical capability to stand for extended periods and lift up to 25 lbs
• Flexibility to work weekends, holidays, and various shifts as needed
• Multitasking skills to manage multiple orders and tasks efficiently
• Team player attitude with a willingness to support colleagues
• Attention to detail in order preparation and customer interactions
• Basic computer skills for operating ordering systems
• Food service experience is a plus, but not required
• High school diploma or equivalent preferred
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.

Seniority level

Not Applicable

Employment type

Full-time

Job function

General Business

Industries: Software Development and IT Services and IT Consulting