Customer Service Rep (02701) - 123 W Calhoun St

Domino's; Macomb (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401k

Pizza discounts

Job summary

Domino's is looking for a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. You will assist with orders, resolve issues, and uphold high service standards.

Responsibilities include taking orders, entering data accurately, processing payments, upselling items, and maintaining a clean, organized store environment, all while representing an industry-leading pizza brand in a

Qualifications

• Team player with punctual and positive attitude.
• Friendly person comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Team player

Friendly demeanor

Verbal communication

Customer service

Flexibility

Fast-paced

Job description

Come Work for #1 Pizza Company in the world! Join our team

Customer Service Representative

You'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Qualifications

Job Requirements:

• A team player who is punctual and has a positive attitude!
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Additional Information

Benefits

• A fun, rewarding and fast paced working environment
• Full training with an industry leading brand
• Health insurance
• 401k
• Excellent career with great opportunities for internal promotion.
• Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.