Customer Service Rep(02830) - 901 W MORTON AVE

Dominos; Jacksonville (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's Pizza in Jacksonville, United States is looking for a friendly Customer Service Representative to join our team at 901 W MORTON AVE. You will greet customers, take orders, and ensure a positive experience with every interaction.

Responsibilities include processing orders, handling cash with the POS, and maintaining a clean, safe store environment. Weekend shifts and teamwork are essential for smooth operations and guest satisfaction.

Qualifications

• Greet customers and take orders accurately.
• Process orders via phone and in person.
• Handle cash and operate the POS.
• Maintain cleanliness and follow food safety standards.
• Flexible to work weekends and different shifts.
• Stand for extended periods and lift up to 25 lbs.
• Basic math and computer skills.
• Collaborate with team during busy periods.
• Excellent communication and customer-service mindset.

Responsibilities

• Greet customers, take orders, and address inquiries.
• Process payments and handle cash transactions.
• Maintain cleanliness and assist with cleaning tasks.
• Assist with pizza preparation to meet standards.
• Support teammates during peak hours.

Skills

Customer service

Communication

Cash handling

Multitasking

Attention to detail

Teamwork

Physical stamina

Basic computer skills

Food safety awareness

Education

High school diploma or equivalent preferred

Tools

POS system

Order-taking software

Job description

Job Description

Domino's Pizza in Jacksonville, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 901 W MORTON AVE location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

• Provide exceptional customer service by greeting customers, taking orders, and addressing inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently through phone calls and in-person interactions
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and operate the point-of-sale system with precision
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold the store's cleanliness standards
• Demonstrate flexibility in handling multiple tasks and adapting to changing priorities
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Strong customer service skills with a friendly and empathetic demeanor
• Excellent communication abilities, both verbal and written
• Basic math skills for accurate cash handling and order processing
• Ability to follow directions and adhere to company policies and procedures
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Basic computer skills for operating order-taking systems
• Demonstrated multitasking ability in a fast-paced environment
• Keen attention to detail to ensure order accuracy
• Flexibility to work weekends, holidays, and various shifts as needed
• Team-oriented mindset with a willingness to collaborate and support colleagues
• High school diploma or equivalent preferred (but not required)

Additional Information

All your information will be kept confidential according to EEO guidelines.