Customer Service & Pizza Prep Associate

Domino's Pizza; Jacksonville (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Domino's in Jacksonville, United States is seeking a friendly and efficient Customer Service Representative. You will be a key member of our team, ensuring customers have a great experience every time they interact with us at our 901 W MORTON AVE location.

Your main responsibilities will include greeting customers, processing orders both over the phone and in person, and maintaining cleanliness according to food safety standards. This full-time position requires strong customer service skills and the ability to collaborate with team members.

Qualifications

• Strong customer service skills with a friendly and empathetic demeanor.
• Excellent communication abilities, both verbal and written.
• Basic math skills for accurate cash handling and order processing.

Responsibilities

• Provide exceptional customer service by greeting customers and taking orders.
• Process customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards.

Skills

Customer service skills

Communication abilities

Basic math skills

Adaptability

Attention to detail

Education

High school diploma or equivalent

Job description

Customer Service Rep(02830) - 901 W MORTON AVE

• Full-time
• Job Category Org: Store Customer Service Rep

Domino's Pizza in Jacksonville, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 901 W MORTON AVE location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

• Provide exceptional customer service by greeting customers, taking orders, and addressing inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently through phone calls and in-person interactions
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and operate the point-of-sale system with precision
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold the store's cleanliness standards
• Demonstrate flexibility in handling multiple tasks and adapting to changing priorities
• Lift and move items weighing up to 25 lbs as needed
• Strong customer service skills with a friendly and empathetic demeanor
• Excellent communication abilities, both verbal and written
• Basic math skills for accurate cash handling and order processing
• Ability to follow directions and adhere to company policies and procedures
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Basic computer skills for operating order-taking systems
• Demonstrated multitasking ability in a fast-paced environment
• Keen attention to detail to ensure order accuracy
• Flexibility to work weekends, holidays, and various shifts as needed
• Team-oriented mindset with a willingness to collaborate and support colleagues
• High school diploma or equivalent preferred (but not required)

All your information will be kept confidential according to EEO guidelines.

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