Assistant Manager02830 901 W MORTON AVE

Domino's Franchise; Jacksonville (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Domino's Franchise is looking for an enthusiastic Assistant Manager to join their team in Jacksonville, Illinois. The role involves overseeing daily operations, leading a team, ensuring exceptional customer service, and handling cash management efficiently. Candidates should have prior experience in restaurant or retail management, strong leadership and customer service skills, and the ability to multitask in a fast-paced environment. A high school diploma is preferred. Flexible shifts, including evenings and weekends, are required.

Qualifications

• Proven experience in restaurant or retail management, preferably in the food service industry.
• Ability to motivate and guide team members effectively.
• Basic computer skills for order processing and reporting.

Responsibilities

• Oversee daily store operations and manage shifts efficiently.
• Lead and motivate team members to achieve performance goals.
• Ensure high-quality customer service standards are consistently met.
• Handle cash management and financial transactions accurately.
• Assist in inventory management and supply ordering.

Skills

Leadership skills

Customer service skills

Math and problem-solving skills

Communication skills

Organizational skills

Multitasking ability

Education

High school diploma or equivalent

Job description

Overview

Domino's Pizza is seeking an enthusiastic and customer-focused Assistant Manager to join our team at our 901 W Morton Ave location in Jacksonville, United States. As an Assistant Manager, you\'ll play a crucial role in ensuring the smooth operation of our store and delivering exceptional customer experiences.

Responsibilities

• Oversee daily store operations and manage shifts efficiently
• Lead and motivate team members to achieve performance goals
• Ensure high-quality customer service standards are consistently met
• Handle cash management and financial transactions accurately
• Assist in inventory management and supply ordering
• Maintain a clean and organized work environment
• Answer phone calls and process customer orders promptly
• Support the store manager in implementing company policies and procedures
• Assist in training and developing new team members
• Resolve customer complaints and address concerns professionally
• Contribute to creating a positive and collaborative work atmosphere

Qualifications

• Proven experience in restaurant or retail management, preferably in the food service industry
• Strong leadership skills with the ability to motivate and guide team members
• Excellent customer service skills and a friendly, approachable demeanor
• Proficiency in math and problem-solving for effective cash handling and inventory management
• Ability to multitask and work efficiently in a fast-paced environment
• Strong communication skills, both verbal and written
• Basic computer skills for order processing and reporting
• Physical ability to lift up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Demonstrated organizational skills and attention to detail
• Positive attitude and willingness to go above and beyond for customers and team members
• High school diploma or equivalent (preferred)

Additional Information

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people, using motivation to place team members in the right positions at the right times while maintaining a positive work environment
• A clean driving record and the ability to pass a Motor Vehicle Record check. You will also need access to a reliable vehicle that is insured and have a valid driver\'s license
• Being a role model in punctuality, attitude, customer service, teamwork, and professional appearance
• Stores open 365 days a year; flexibility to work when the team needs you the most, including weekends and holidays
• Must be at least 18 years old