Customer Service Rep02817 11 E Jackson St

Domino's Franchise; Morton (IL); On-site; USD 16,531 - 20,664; Part time

Job summary

Domino's Franchise in Morton, Illinois is seeking a Customer Service Representative to join their team. The role involves answering customer calls, processing orders, and providing excellent service. Candidates should possess strong communication skills, a customer-focused attitude, and the ability to work efficiently in a fast-paced environment. The position also requires flexibility for various shifts, including weekends. Prior customer service experience is preferred but not necessary.

Qualifications

• Ability to follow directions and adhere to company policies.
• Flexibility to work shifts, including weekends and holidays.
• Physical stamina to stand for extended periods and lift items.

Responsibilities

• Answer incoming phone calls and take customer orders.
• Provide exceptional customer service and resolve issues.
• Prepare and make pizzas according to standards.

Skills

Strong communication skills

Customer-focused mindset

Team player mentality

Ability to multitask

Basic math skills

Education

High school diploma or equivalent

Job description

Overview

Domino's Pizza in Morton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11 E. Jackson St. location. As a vital member of our crew, you'll be responsible for ensuring our customers have a great experience while interacting with our brand.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Process cash and credit card transactions with precision
• Prepare and make pizzas according to company standards and customer specifications
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for accurate cash handling and order processing
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and friendly demeanor
• Ability to multitask and work efficiently in a fast-paced environment
• Customer-focused mindset with a commitment to providing excellent service
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)