Customer Service Rep(02817) - 11 E. Jackson St.

Domino's; Morton (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's in Morton, United States is seeking a full-time Customer Service Representative. You will ensure customers have a great experience and manage orders accurately at our 11 E. Jackson St. location.

Responsibilities include taking phone orders, providing exceptional service, and maintaining store cleanliness. Ideal candidates have strong communication skills, the ability to work various shifts, and a customer-focused mindset.

Qualifications

• Strong communication skills with the ability to interact professionally.
• Flexibility to work various shifts, including weekends and holidays.
• Physical stamina to stand for extended periods and lift 25 lbs.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Provide exceptional customer service, addressing inquiries and resolving issues.
• Process cash and credit card transactions with precision.

Skills

Strong communication skills

Flexibility to work various shifts

Basic math skills

Team player mentality

Ability to multitask

Education

High school diploma or equivalent

Job description

Customer Service Rep(02817) - 11 E. Jackson St.

Job Details

• Full-time
• Job Category: Store Customer Service Rep

Domino's Pizza in Morton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11 E. Jackson St. location. As a vital member of our crew, you'll be responsible for ensuring our customers have a great experience while interacting with our brand.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Process cash and credit card transactions with precision
• Prepare and make pizzas according to company standards and customer specifications
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for accurate cash handling and order processing
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and friendly demeanor
• Ability to multitask and work efficiently in a fast-paced environment
• Customer-focused mindset with a commitment to providing excellent service
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)