Customer Service Rep(02805) - 1948 E. Eldorado St.

SmartRecruiters, Inc.

Decatur (IL)

On-site

USD 26,000 - 38,000

Full time

3 hours ago
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Job summary

Domino's Pizza in Decatur is seeking a Customer Service Representative to join a fast-paced team focused on delivering outstanding guest experiences. You will greet customers, take calls and walk-in orders, and help prepare items to standardized quality.

The role requires accurate cash handling and POS operation, with emphasis on cleanliness and hospitality. The position offers full-time hours and training.

Qualifications

  • Excellent communication skills for professional interaction with customers and team members.
  • Strong attention to detail and ability to follow directions accurately.
  • Flexibility to work various shifts, including weekends and holidays.
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Basic math skills for handling cash transactions and processing orders.
  • Ability to multitask effectively in a fast-paced environment.
  • Friendly demeanor with a positive attitude.

Responsibilities

  • Provide outstanding customer service by greeting customers, taking orders, and addressing inquiries.
  • Process phone and in-person orders efficiently and accurately.
  • Prepare high-quality pizzas and other menu items according to company standards.
  • Handle cash transactions and operate the point-of-sale system.
  • Maintain a clean and organized work area, adhering to food safety and hygiene standards.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with various cleaning tasks to uphold store cleanliness.
  • Contribute to a positive work environment by maintaining a friendly and professional demeanor.

Skills

Customer Service
Communication
Cash Handling
Multitasking
Teamwork
Flexibility
Food Service

Job description

  • Full-time
  • Job Category Org: Store Customer Service Rep
Job Description

Join our dynamic team at Domino's Pizza in Decatur, United States, as a Customer Service Representative! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences and contributing to our fast-paced environment.

  • Provide outstanding customer service by greeting customers, taking orders, and addressing inquiries
  • Process phone and in-person orders efficiently and accurately
  • Prepare high-quality pizzas and other menu items according to company standards
  • Handle cash transactions and operate the point-of-sale system
  • Maintain a clean and organized work area, adhering to food safety and hygiene standards
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold store cleanliness
  • Contribute to a positive work environment by maintaining a friendly and professional demeanor
Qualifications
  • Excellent communication skills with the ability to interact professionally with customers and team members
  • Strong attention to detail and ability to follow directions accurately
  • Flexibility to work various shifts, including weekends and holidays
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Basic math skills for handling cash transactions and processing orders
  • Ability to multitask efficiently in a fast-paced environment
  • Positive attitude and friendly demeanor, with an easy smile
  • Team-oriented mindset and willingness to collaborate with others
  • Ability to remain calm and composed under pressure
  • Food service experience is a plus, but not required – we provide training!
Additional Information

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