Customer Service Rep(02784) - 6613 Cermak Rd

Domino's; Berwyn (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Berwyn, IL is seeking a Customer Service Representative to greet customers, take orders by phone and in person, and ensure accuracy on a touch-screen system.

You will communicate clearly, memorize the menu, handle inquiries and complaints, assist with food prep, and keep the front of the store clean while participating in on-the-job training.

Qualifications

• Must have a clear and upbeat speaking voice.
• Ability to communicate verbally with customers and co-workers to process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Training - Orientation and on-the-job training provided.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Handle and resolve customer inquiries and complaints.
• Memorized knowledge of the menu.
• Smile both over the phone and when face to face with all customers.
• Assist in preparing food products and keep the front of the store clean.

Skills

Clean cut & personable

Outgoing & energetic

Dependable & punctual

Fast learner

Self motivated

Clear communication

Job description

Job Description

Customer Service Representative

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system.

Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Additional Information

All your information will be kept confidential according to EEO guidelines.