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Domino's Franchise in Chicago is seeking a Customer Service Representative to interact directly with customers via phone, electronically, and in person. The role requires a clear speaking voice and the ability to resolve inquiries and complaints, as well as assist with food preparation and store cleanliness.
The ideal candidate is personable, energetic, and reliable. Training is provided on the job to ensure successful interactions and service delivery.
The following general description applies to all Customer Service Representatives. Please read the detailed information listed below.
Training - Orientation and training provided on the job.
Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.
Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.