Customer Service Rep(02869) - 1453 E Hyde Park Blvd

Domino's; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's in Chicago is seeking a Customer Service Representative to engage with customers by phone, online, or in person, and process orders on our touch screen system. You will know our menu by heart, resolve inquiries, and maintain a friendly, energetic presence on the shop floor.

Training is provided on the job. The role emphasizes clear communication, accuracy with basic math for change, and efficient order processing in a fast-paced environment.

Qualifications

• Must have clear and upbeat speaking voice.
• Ability to add, subtract, multiply, and divide accurately and quickly (calculator allowed).
• Verbal, writing, and telephone skills to take and process orders.

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Skills

Communication skills

Job description

Job Description

Customer Service Representative

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system.

Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Additional Information

All your information will be kept confidential according to EEO guidelines.