Customer Service Rep(01724) - 110 N Ankeny Blvd

Domino's; Ankeny (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Discounts on pizza

Full training with an industry leading brand

Internal promotion opportunities

Job summary

Domino's is seeking a Customer Service Representative in Ankeny, Iowa. In this role, you will engage with customers through calls, online orders, and in-person inquiries, ensuring they have a positive experience. You will assist with orders, upsell menu items, and handle customer concerns with professionalism.

Ideal candidates are friendly, team-oriented, and can work in a fast-paced environment. Health insurance and discounts on pizza are among the benefits offered.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and/or holidays.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in person.
• Assist customers with placing orders and answering menu questions.
• Upsell additional menu items and promotions.

Skills

Customer service skills

Communication skills

Problem-solving skills

Teamwork

Job description

Job Description

As a Customer Service Representative, you’ll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast‑paced environment.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Benefits

• A fun, rewarding and fast‑paced working environment.
• Full training with an industry leading brand.
• Health insurance.
• Excellent career with great opportunities for internal promotion.
• Discounts on pizza.